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Belbo News

30. Juli 2026 Kunden

Customize customer designation

The term "customers" can now be customized individually per account in belbo. If you refer to your clientele differently – such as "patients," "guests," or "members" – you can now store the designation in the settings, and belbo will consistently speak the same language.

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10. Juli 2026 Kunden

Data Cleaning Assistant: Preview Before Cleaning and Revised Design

The data cleanup assistant for customers – for example, to remove contacts without a mobile number or those who haven't visited the salon in a long time – has been technically and visually redesigned. It is now seamlessly integrated into the design of the other assistance dialogs.

New: Before each cleanup action, a preview dialog appears showing which records would be affected. This allows you to review the selection one more time before the action is actually executed.

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2. April 2026 Kunden

9 new customer status images

The gallery of possible customer status images has been expanded with 9 new images. For even more clarity & overview in your customer file. learn more

22. Februar 2026 Kunden

Message Distribution: Organize Templates Better

Templates can now be filtered and sorted, and the editor can be maximized – for better clarity while working. learn more

22. Februar 2025 Kunden

Prescription requirement in the checkout process

To ensure documentation of used formulations, the formulation field can be defined as a mandatory field during the checkout process. New is a reminder function that points out if no formulation has been stored for the respective customer today. Additionally, a service filter can be activated so that the reminder only appears if the customer has also received a corresponding treatment. learn more

7. Oktober 2024 Kunden

Customer Search: Automatic Correction of Typos

The customer search automatically recognizes and corrects typos to deliver relevant search results, even if the entered search term is slightly incorrect. This reduces duplicates and improves your customer database.

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12. August 2024 Kunden

Customer Inquiries Improved

The customer survey can now also be started from a customer file without an appointment reference. In addition, a link to a specific survey can now be included not only in reminder and confirmation emails, but also in marketing emails and in email text templates. Furthermore, the language of the survey is now selectable for the customer if your location is set up multilingually. learn more

1. Juni 2024 Kunden

Customer survey via emails

Customer questionnaires can now be sent via email. Integrate your new customer questionnaire or medical history form in advance in the confirmation or reminder email. learn more

24. April 2024 Kunden

PIN Mode: Secure customer file changes with PIN

The PIN mode can now be extended to customer file changes. This allows you to track which employee made which changes in the customer file.

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4. Dezember 2023 Kunden

Customer Questionnaire improved

Customer questionnaires can now be provided with a welcome text that the customer must confirm before completing the questionnaire.

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