25. August 2018 KundenStatistiken

Customer Churn Statistics

Analyze how many of your regular customers had their last appointment in the past. This allows you to quickly and easily assess how well individual employees are retaining your customers.

Example: Using the customer loss analysis, you can identify which customers with more than 5 appointments over the last 3 months have not shown up and win them back with a voucher or promotion.

Learn more about the customer loss analysis here.