Statistics

Capacity utilization statistics improved

In the utilization statistics, parallel appointments for an employee were counted twice. This issue has now been fixed. For example, if an employee works from 10 to 2 p.m. and has two parallel appointments or appointment steps from 10 to 12 p.m., the utilization was already 100%. Now this utilization is reported as 50%.

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Follow-up appointment rate

In the utilization statistics, parallel appointments for an employee were counted twice. This issue has now been fixed. For example,…

New tabs in the employee dashboard

In the utilization statistics, parallel appointments for an employee were counted twice. This issue has now been fixed. For example,…

New Statistic: Customer Retention

In the utilization statistics, parallel appointments for an employee were counted twice. This issue has now been fixed. For example,…

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